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ISSN : 1229-4713(Print)
ISSN : 2288-1638(Online)
Korean Journal of family welfare Vol.18 No.2 pp.149-171
DOI :

다문화가족 사례관리모델 개발을 위한 탐색적 연구:
다문화가족지원센터의 포커스 그룹 인터뷰를 중심으로*

강기정** 이무영*** 정은미****
**백석대학교 기독교복지학과 부교수, 주저자
***대덕대학교 사회복지과 조교수, 교신저자
****혜천대학교 사회복지과 조교수

An Exploratory Study to Develop a Case Management Model for Multicultural Families in Multicultural Family Support Centers: Occupational Perceptions of Service Providers Involved in Case Management Services

Moo-Young Lee***, Kang, Ki-Jung**, Jung, Eun-Mi****
***Assistant Professor, Dept. of Social Welfare, Deaduk College
**Associate Professor, Dept. of Christian Welfare, Beakseok University
****Assistant Professor, Dept. of Social Welfare, Hyechon College

Abstract

This study aimed to explore the effectiveness of case management practices through pilot casemanagement for multicultural families in multicultural family support centers, and to explore thedirection of the case management model. In order to do this, we analyzed experiences obtained incase management of multi-cultural families through focus group interviews aimed at practitionerswho participated in pilot projects. The results are as follows:First, when asked about multicultural case management, the case managers were initiallyconfused about the concept of case management and its purpose, but came to understand theconcept over time.Secondly, the qualities of a multicultural family case manager have been clarified througheducation and supervision for the case managers.Thirdly, case managers experienced difficulties in selecting subjects for the process ofmulticultural family case management, and the lack of understanding of the process and scarceopportunities to practice case management led to the difficulty and complexity in documentation.

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